Pricing plan

Services Provided

Service price
Imprint/VS setup $0.75
Removal of Logos $2
Creating color variants $1
Resizing and touch up 0.25c
Removing Backgrounds 0.95c

faq’S

Looking for an instant answer to a question?

How can I subscribe to the tool?

The tool will be activated once you have selected the plan to go with and made the set up payment. Once this is done you will receive an email with the link and logins to your account and you are ready to start.

How do I import my product data into the tool?

You can add product data through an xls sheet in the format that is provided. You will find this under the link ‘products’ in the system that is delivered to you.

How will the monthly fee be charged for the tool after sign up?

Monthly fees will be charged to your card on file with us in the first week of every month.

How many user licenses do I have?

Every plan comes with a nos. of user licenses. If you wish to add additional users there would be a fee to add the same.

When will the monthly charge begin?

The monthly fee will start from the 2nd month after the plan sign up.

What if I do not have blank product images?

We can provide you with the service of removing the logos from the product images. Please contact us for the same.

What is the set-up fee for?

The setup fee is for setting up the platform for your usage. It also includes imprint method, location and imprint area setup for up to 500 products at no extra cost.

How can I add new products to enable the virtual proof?

If the plan you have signed up for has space for new products then you can add them through the product xls and set the imprint area. If you need to upgrade the plan to add new products you can do so at any point.

Is there a limit to the nos. of products that I can set the imprint area for?

This will depend on the plan you have selected. You can however upgrade your plan at any time.

Can I cancel my account at any time?

Yes. If you ever decide that Virtual Proof isn't the best Virtual sample platform for your business, let us know and we'll cancel your account.

Do I have to set an imprint area for all colors of the same product?

The virtual proof allows for the images and its color variants to be in the same front facing orientation, same size and position. If this is met then you only need to set the imprint area for one color. See example.

Where and when can we reach you for help?

Our tech support geeks are available to answer your emails Mondays through Fridays. You can contact them on support@promovirtual.com

How do I ensure that the Virtual Proof is available on my website?

Once the product has been set up for the imprint area and saved, a link is generated. This link needs to be embedded in the product page where you wish to display the link to the virtual proof tool.

How long are your contracts?

All our plans are month to month, so you don't have a yearly contract.

What size and format of product images do I need to use for the tool?

Product images need to be resized to 500 pixels x 500 pixels. The accepted format would be jpegs only.

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